Privacy Policy

This Privacy Policy outlines how Oink & Co (“we,” “our,” or “the Site”) collects, uses, and protects the personal information you provide when visiting our website or using our services. By accessing our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

• Email: hello@oinkandco.com

Collecting Personal Information

We collect personal information to improve your experience on our site, process transactions, and provide customer support. The following data may be collected:

1. Device Information
   • Purpose: To ensure the website functions correctly and improve user experience.
   • Data Collected: Browser type, IP address, device details, and usage patterns.
   • Source: Automatically collected using cookies, log files, and other technologies.
2. Order Information
   • Purpose: To process and deliver orders, handle payments, and provide customer support.
   • Data Collected: Name, billing and shipping address, email, phone number, and payment information.
   • Source: Provided by you during the purchase process.
3. Customer Support
   • Purpose: To assist with queries, returns, and complaints.
   • Data Collected: Any additional information you provide.

Sharing Personal Information

We share your personal information with third-party service providers to facilitate our services, such as:

• Payment Processors: Information is shared to process payments securely.
• Delivery Partners: For fulfilling orders and deliveries.
• Compliance: We may disclose your information to comply with legal obligations or protect our rights.

Behavioural Advertising

We use targeted advertising based on your activity on our Site:

• Google Analytics: We use this tool to track site usage. For more information, visit Google’s Privacy Policy.
• Cookies: These help us serve tailored ads. You can manage cookie preferences through your browser settings.

You can opt out of targeted advertising via:

• Google
• Facebook

Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and personalise your interaction with the website. You can choose to accept or decline cookies, but declining may limit functionality on our site.

Retention of Personal Information

We will retain your personal information for as long as it is necessary to provide services to you or as required by law. If you wish to have your data removed, contact us at the details provided.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Rectify incorrect or incomplete information.
• Request deletion of your data (where applicable).
• Withdraw consent for the use of your data.
• Object to the processing of your data for marketing purposes.

To exercise any of these rights, contact us via email.

Security Measures

We employ industry-standard security measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites. Oink & Co is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and we encourage you to review it regularly.

This Privacy Policy is in compliance with the Protection of Personal Information Act (‘POPIA’) and the General Data Protection Regulation (‘GDPR’).